Returns and refunds

Each piece is printed for you after you order, so we cannot take it back because of a change of mind or the wrong size. Please check the size before you pay.

If something is wrong with your order

If your order arrives damaged, misprinted or faulty, or if you were sent the wrong item, tell us within 30 days of delivery. Send your order reference and a clear photo of the problem. We will replace the item or refund you, whichever you prefer.

If it never arrives

If your parcel has not arrived and the tracking shows a problem, contact us. We will look into it with the carrier and replace or refund the order.

Cancelling an order

Contact us as soon as you can. We can cancel an order only before printing has started. Once it has started, the order cannot be cancelled.

How refunds are paid

Refunds go back to the card or account you paid with, through Paystack, in Ghana cedis. Your bank can take several business days to show it.

Contact

hello@nimdeeglobal.com with your order reference and, for a damaged or wrong item, a photo.